We endeavour to post out your order within 24 hours of it being placed and payment being received, subject to items being in stock. The shop is closed on a Sunday and a Monday, so orders placed on a Saturday may not be posted until the following Tuesday.
If you would like to have your item sent via a tracked service please contact us for a quote. This will be charged on an ‘at cost’ basis.
We currently only post to addresses in the United Kingdom. If you would like to order from another country then by all means get in touch and we can see if we can accomodate your order.
Items must be returned to Holm Sown, 222 King Street, Castle Douglas, Kirkcudbrightshire, DG7 1DS. Postage and packaging charges will not be refunded, nor will postage costs you have incurred for returning the items to us. We recommend that you receive proof of postage for any returned items as we cannot be responsible for items lost in transit.
You should allow up to 10% shrinkage of fabric when making your order to ensure that you have sufficient fabric for your project. It is always recommended to pre-wash your fabric in the manner that you will wash your finished project.
Particularly with craft fabric, sometimes the fabric can be distorted by the way it is wound onto the bolt meaning the print on the fabric can become offset. Where this is the case we will endeavour to cut the fabric as accurately as possible to ensure that you have sufficient for your project. Sometimes the cut line will intersect the pattern.